Privacy Policy

1. Who we are

Orbitelio FireSafe provides professional fire safety education. We are the data controller for information collected through our website and training services.

2. Personal data we collect

• Account and contact details: name, email, phone provided during inquiries or enrollment.
• Training records: course enrollments, completion status, assessments.
• Technical data: IP address, device information, and logs for security and reliability.
• Cookies and similar technologies: strictly necessary cookies; optional analytics (opt-in).

3. How we use data

• Provide and improve training services.
• Respond to inquiries and support requests.
• Maintain security, prevent abuse, and comply with legal obligations.
• Run aggregate analytics with consent to refine course content.

4. Legal bases

We process personal data based on contract performance, legitimate interests in delivering secure training, legal obligations, and, where applicable, your consent.

5. Sharing and transfers

We do not sell personal data. We share information with service providers under confidentiality agreements (e.g., hosting, learning management). International transfers, if any, follow lawful safeguards.

6. Retention

We retain training records for as long as necessary to demonstrate compliance and provide certifications, and otherwise as required by law. Inquiry data is typically kept for up to 24 months.

7. Your rights

• Access, correction, deletion, and portability (where applicable).
• Object to processing or request restriction.
• Withdraw consent at any time for optional analytics.
• Lodge a complaint with your supervisory authority.

8. Cookies

Essential cookies are required for secure sign-in and course delivery. Optional analytics cookies are used only with your consent via our cookie banner. You can change preferences by clearing site data in your browser.

9. Security

We implement technical and organizational measures such as access controls, encryption-in-transit, and least-privilege policies. No method is perfectly secure; we work continuously to reduce risk.

10. Children

Our services are designed for professionals. We do not knowingly collect data from children.

11. Changes

We may update this Policy to reflect changes in laws or services. Material updates will be noted on this page with a new effective date.

12. Contact

Questions about this Policy? Email [email protected] or call +1 (312) 555-0147.